Cancellation Policy

Last Updated: August 24, 2026

At Skynova Store, we understand that you may need to cancel an order. We will do our best to accommodate cancellation requests when possible.

1. Cancellation Before Shipment

If you wish to cancel an order, please contact us as soon as possible after placing your order.

Cancellation requests may be accepted if the order has not yet been processed or shipped.

Once an order has been shipped, it may no longer be possible to cancel it.

In this case, you may need to follow our Return & Refund Policy after receiving the order.

If your cancellation is approved and payment has already been processed, an eligible refund will generally be issued to the original payment method.

Processing times may vary depending on your payment provider or financial institution.

Orders for personalized or customized products may not be cancellable once production or processing has started.

To request an order cancellation, please contact Skynova Store as soon as possible and provide your order number.

Skynova Store